Want to know what people have been saying about Tower Energy and Plainville Oil? We’ve been servicing the Hartford County area for over ten years, and thanks to our amazing customers, you’ve let us know exactly how we have proven our trustworthiness!
When purchasing my home, the previous owner had a Rinnai boiler that was installed by Tower Energy almost 4.5 years ago now. Not knowing anything about the heating system, I called Tower Energy and they came out and explained it needs very little maintenance and what type of maintenance it did actually need. Over the past 2 years, I have had a number of issues with the boiler to the point where it was quite frustrating to not have heat or hot water several times and Tower Energy has responded each time. This past week the Rinnai boiler began acting up again and Tower Energy and Nick, the owner, went above and beyond and rectified the situation after a major issue occurred, by replacing the entire system at no cost. I am very thankful to Nick and his amazing team at Tower Energy. Steve one of his technicians walked me through everything thoroughly explaining it and more then happily answering my questions. I thank Nick and his team and truly do recommend Tower Energy for standing behind both their products and workmanship. Thank you!
Erin Harris 5/18/2018
Have been a customer for several years now. Love that you get an actual person on the phone to speak with. Great customer service, office staff always willing to help. Did recommend them to my son who also has been very happy with Tower Energy.
Sandra Giannini 4/16/2018
Tower Energy installed a brand new gas boiler for me in February 2016. Had an issue recently with the baseboards staying warm on the thermostat was off. I called Tower Energy and they were out the very next day and kept coming back until the issue was resolved. They have a great team over there from the people who answer the phones to the technicians to come to your house. They are committed to making the customer happy. I would recommend them to anyone.